Effective Date: 01st June 2024
Last Updated: 01st June 2025
MAZIDO (“we,” “our,” or “us”) is committed to protecting the privacy and security of individuals who interact with our website, services, or donations. This Privacy Policy explains how we collect, use, share, and protect personal data in connection with Mazido.org and related services, including payment processing.
- Scope & Applicability
This policy applies to:
- Visitors and users of the website mazido.org
- Individuals who interact via forms, newsletters, surveys, or other communications
- Donors or supporters making payments/donations via card or other methods through Mazido.org
If you provide personal information in any of these ways, this policy describes how we use and safeguard it.
- Information We Collect
We may collect:
- a) Personal Data
- Name, email address, phone number, mailing address
- Organization or affiliation (if relevant)
- Other data you provide via forms or communications
- b) Payment / Transaction Data
- Payment method, cardholder name, billing address, transaction amount, currency, date
- Note: We do not retain full card numbers or CVV codes on our servers
- c) Technical & Usage Data
- IP address, browser type, device type, operating system
- Cookies, analytics data, page views, time spent, referral data
- d) Communication Data
- Any messages, feedback, comments, or inquiries you send us
- Purpose & Use of Data
We use your data to:
- Facilitate website functionality and user experience
- Process payments/donations securely
- Provide you with confirmations, receipts, and updates
- Respond to your inquiries, feedback, or support requests
- Send you newsletters or communications (if you opt in)
- Comply with legal, tax, and regulatory obligations
- Monitor, secure, and improve our website (e.g. detect abuse, analytics)
- Payment & Card Processing Notice
- All payments and donations are processed via trusted third-party payment gateways
- MAZIDO does not store full card numbers, CVV details, or sensitive card data on our servers
- Payment providers we use are PCI DSS compliant and employ encryption and secure protocols
- Transactions may require additional verification (e.g. 3D Secure / OTP) to enhance safety
- Use of such payment gateways is subject to the provider’s own privacy and security policies
- Data Sharing & Disclosure
We will not sell or rent your personal data. However, we may share data in these limited circumstances:
- With payment providers to complete transactions
- With service providers (e.g. email services, IT / hosting providers) under confidentiality obligations
- With auditors, regulators, law enforcement, or courts when required by law
- In aggregated or anonymized form (e.g. statistical reports)
- Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal, accounting, or regulatory obligations
- Defend legal claims, resolve disputes, or enforce our agreements
Once no longer needed, personal data will be securely deleted or anonymized.
- Security Measures
We adopt technical, physical, and organizational safeguards to protect personal data against unauthorized access, loss, alteration, or disclosure. These include encryption, secure servers, access controls, and regular security reviews. However, no method is completely foolproof, some residual risk remains.
- Your Rights
Subject to applicable laws, you may have rights to:
- Access, correct, or update your personal data
- Request deletion or restriction of processing
- Withdraw consent for communications
- Receive a copy of your data in portable format
- Object to certain processing activities
To exercise these rights, contact us at:
Email: info@mazido.org
Address: Mwangura Complex, next to Mwangea High School, Voi, Kenya
- Cookies & Tracking Technologies
We use cookies, pixel tags, and analytics tools to understand website use and improve functionality. You can disable or manage cookies in your browser settings. However, disabling essential cookies may impede some site features.
- International Transfers
Some of the services we depend on (such as payment gateways or hosting providers) may process data outside Kenya or your home country. If such cross-border transfers occur, we ensure appropriate safeguards (e.g. standard contractual clauses) to protect your data.
- Updates to This Policy
We may update this Privacy Policy occasionally. We will post changes on this page with a revised “Last Updated” date. For major changes, we may notify users by email or via our website.
- Contact Information
If you have questions, concerns, or requests regarding this policy or your data, please reach us:
Mazido
Address: 233 Voi, Mwangura Complex, next to Mwangea High School, Voi, Kenya
Email: info@mazido.org
Phone: +254 789 449 828
